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Just wanted to say thanks for your excellent customer service.The quality of your customer service is outstanding. I look forward to ordering from you again in the future. Thank you, Alison
Thank you for your great service! I placed my order yesterday. Imagine my surprise when the package was on my doorstep by 9:00AM! These are the kind of surprises we all hope for, but seldom receive.
(2 of 2 People Found this Review Helpful)
My FAVORITE flat iron so far!
September 18, 2012
Cute from the I
This is a very reliable iron and works super well! ive been using it for about 2 months now.|i have naturally think and curly hair and it used to be really long- down the bottom of my back. a few yrs ago i decided to chop it off. and ive used 3 other flat irons (different brands like HotTools- which was somewhat cheaply made, and other brands) in the meantime depending on how short it was at the time. but now its shorter than ever (feminine "boy cut") and this iron works so well on its length and thickness. anything you want it to do- it does! straighten, curl, spike! ..depending on the look yo want to go for that day ;) the only negative comment i have about the iron is that IF you had product in your hair from the previous day, like hairspray or gel, and you use the iron the next day before washing out the product, the some of the product melts onto the iron which causes a maroonish think residue. but all you have to do to get it off is, when the iron is cool again, just take a kleenex and wipe it off and use your nail on top of the kleenex to scrape the residue off if its stuck on some areas more than others. You can also very lightly scrape the remainder of the residue off the plate with your fingernail. but do that with not much force. (You wont need to anyway because all of the residue comes off fairly easily.) Also, make sure that when youre ironing your hair, if you see/hear the residue melt onto the iron, make sure that some of that residue doesnt get onto your hair because it does at times, in which case, just lightly pull it out of your hair; its just flaky dried-up product. its not a big deal. and many other irons also have this same residue issue, about it melting onto some spots of the plates. ive actually read reviews about it. However, when youve just newly washed and dried your hair and then use the iron, dont expect residue. It ONLY occurs if you dont wash your hair everyday (i was yelled at at the salon for washing mine everyday because we need the natural oils!)and only IF you had product in it from the previous day. The plate is normally smooth, silky, and the iron overall looks of good quality; well-made. And ive noticed my hair doesnt release as much "smoke" while using this iron, which im guessing means that it does less damage on your hair, which im totally siked about! but other than that, this iron is awesome! love! Try the HAI Twig- Highly recommended. oh did i mention is bought another of the same exact iron three weeks after purchasing my first one? yup, one for my apartment and one for my bedroom in my parents' home :) Enjoy! And dont forget about your INNER beauty, friend.
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